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Are you aware that there are errors you can make at different stages of your business's growth that could slowly undermine it for months or even years if left unattended? These mistakes are not exclusive to inexperienced companies; even long established businesses can fall victim to them, potentially resulting in substantial financial losses and time wastage.While  some of these significant and subtle mistakes may appear more relevant to service-oriented firms, they are applicable to almost any industry.

Below, I've provided examples to illustrate this point.

  • Underestimating Time: This is a critical concern for service providers and product-based companies alike. Accurate time estimation is vital, and failing to do so can have severe consequences. The best approach is to either perform the task yourself or observe your top employee doing it and add a reasonable buffer to the time estimate. For product companies, managing time becomes crucial in logistics.

  • Know your numbers: It's essential to emphasise that you should use "your" company's pricing strategy rather than blindly following a competitor's pricing model. Relying on a competitor's prices without understanding their underlying reasons can lead to disastrous outcomes. Your costs, objectives, and market positioning should dictate your pricing strategy.

  • Failing to invoice for all your time and expenses: Some businesses inadvertently give away too much without adequately covering their costs. For instance, if you offer unique services that competitors don't, don't simply undercut their prices; ensure your pricing accounts for the added value you provide.

  • Invoice on time: Cash flow problems can cripple a business.  It can be easy to get distracted by the job and lose sight of why you are doing it….to get paid. So it is important to get organised. Promptly billing customers is essential, and streamlining billing processes is crucial. Additionally, negotiate payment terms with customers that allow for faster payments while extending terms with vendors.

  • Poor Processes and protocols.: Striking a balance between excessive bureaucracy and a complete absence of systems is essential. Key areas where procedures are vital include billing, collections, payroll, human resources, manufacturing, equipment maintenance, inventory management, sales processes, and logistics.

  • Inefficient use of advertising budget: Advertising without tracking results is wasteful. Successful marketing campaigns should be monitored and replicated when appropriate. Spending money on advertising just for the sake of saying you advertise is not a prudent strategy.

  • Overextending yourself.: Entrepreneurs frequently take on too many roles simultaneously. It's essential to recognize when you're stretched too thin and delegate tasks to others. Focus on your strengths and delegate responsibilities that require different skills.

  • Delaying Hiring Help: Recognize when you need to hire experts to fill knowledge gaps in your business. Waiting too long to seek assistance can be detrimental. Concentrate on what you excel at, and hire professionals for areas where you lack expertise to propel your business forward.

Avoiding these common pitfalls can significantly enhance your business's chances of success and sustained growth.

Stephen Fourie
Post by Stephen Fourie
November 29, 2023
Results-driven COO turned Consultant & Investor | Scaling $500K-$3M revenue businesses to $10M+ | Expert in AI, tech, automation & growth strategy | Building a portfolio of companies through strategic acquisitions