As a fractional COO (chief operating officer), I'm here to help you make the most of your business's potential by leveraging people, processes, day-to-day operations, and technology. I have a knack for getting things done and uncovering and fixing issues in your business. Together, we'll uncover insights you never thought possible and turn your business vision into a reality! It's time to take your business to the next level.
It's time to reach the next level.
If you don't have access to the experience it takes to run a successful business...
Don't try to fake it 'til you make it. I'll work with you to help you run and grow your business.
Our business would not exist to any extent if it wasn’t for your brilliance! The foundations you have built will keep us strong for many years to come
I've got decades of experience in leadership, organizational behaviour, operations, software, tech, marketing and automation, and now adding skills in AI. I use this experience and knowledge to help founders and CEOs break through the barriers to scaling up their businesses.
Strategic Planning
Process Improvement
Marketing & Sales Strategy
Financial Management
Operations Leadership
Technology Implementation
You already know what needs to be done. You need help with execution, getting the implementation done - and done right the first time. Sometimes you need a sounding board with someone who understands your business and has a bias towards action.
I work alongside you to help you run and grow your business.
You'll feel like you have a full-time COO... without the big hit to your budget.
When it comes to working with a Fractional COO, it's all about finding the perfect partnership for you and your business.
My areas of expertise:
I'm not the best match for manufacturing or retail-based businesses. It's not because I don't have love for them, but it's simply because I specialize in other areas.
Stephen is a dynamic business consultant and operations executive who possesses a unique combination of skills. He offers invaluable strategic insight and critical thinking, enabling him to provide innovative solutions and identify opportunities. Additionally, his talent for team building and organizational structuring ensures the development of high-performing teams and efficient operations. He excels at smoothing business operations and strikes a balance between achieving results and implementing strong processes. With Stephen on your team, you can expect expert guidance and a hands-on approach that drives growth and success for your business.
I'll work with you as your Fractional COO on a retained engagement.
But I don’t have pre-priced retainer packages because there are a lot of things that can impact fees.
Fees vary based on the complexity of your business needs, the transformation you’d like to create in your business, and how quickly you want to move forward.
I customize engagements based on your business needs, with fees ranging from $4,000 to $8,000 per month and engagements are three months or longer.
There aren't any initiation or setup fees.
If you have any inquiries about my fees, don't hesitate to drop me a message or arrange a discussion.
An F-COO works across the organization coordinating and improving all the functional areas including Sales, Marketing, Operations (Service Delivery/Customer Service), Finance and Human Resources. An Operations Director focuses only one functional area, Operations. A Project Manager works on one or more projects within a functional area.
I offer customized engagements based on your business needs, with retained services ranging from $4,000 to $8,000 monthly.
If you’re new to working with me, you can expect to invest two to four hours per week as we develop a CEO-COO working relationship. After that, you’ll probably spend one hour per week discussing strategy and making decisions.
The bulk of our work is done remote. However, there is no substitute for face-to-face, and I like to get together in-person for quarterly and/or annual strategic planning meetings when possible.
Most engagements are at least 1 day per week, though some packages warrant less frequent touchpoints.
No problem, I'd be happy to work as additional executive leadership, but I play nice in the sandbox and can serve as a complement to your leadership team and help fill any gaps that may exist. I can also help mentor your existing COO or Operations Leader.